![]() You can also run the program through web-based control, without any installation required. ![]() They just don't know basics.To install TeamViewer on both host and guest systems, you have to install a small 23 MB application. Some people might think for example that an email web app's sign-in screen is the "windows login screen". Hope this helps if anyone else is in a similar situation that you're far away from your parents/relatives, they need a lot of IT help and the Quick Support solution is hard/complicated for them.Īnd before anyone is like "omg who doesn't find download files?!" There's actually a lot of people like that. That being said, remember to setup "full access" on each of the TeamViewer Host installations so that way it doesn't use the prompt. This is especially useful if the target users are elderly and stuff like finding download files etc. This way allows you to still connect to the devices without the other user having to press buttons or doing stuff but you can still provide support. You will have to type this in every time and can't save it in your Full Client. I suggest setting up a really strong one. Then you have to setup a "personal password" in each of the TeamViewer Host app's settings. I found out that you can add other devices (on top of the 3 device limit) as "Bookmarked devices". download an exe file, find the exe file on your computer and double click it" etc. Now I was still left with a a problem: How can I keep accessing my parents' computers when they need help without all of the "click on a link. The only way I was able to remove it was via the web app where the computer still showed up. I couldn't do this on my Macbook's Full Client either. ![]() ![]() Unchecking the checkbox in the Host's settings did nothing. Here's what happened and how I found a workaround:Īfter a while of seeing the red "4/3 devices" at the top edge of the TeamViewer Full Client and seeing one of my parents' computers disappear, it was a huge hassle to remove the "unattended access" from their computer. That's why I downloaded the Host version this time around. So it really does need to be easier than that. (so she must've downloaded the exe twice). exe and then doubleclick it and then tell the number and password" thing very finnicky.įor example my mom was wondering last time where the download (.exe) went and that howcome she's seeing two files with the same name etc. I'm using my smartphone, my desktop pc, my macbook laptop to give help to my parents and they have two laptops. If I'm somehow doing this completely wrong, can someone please tell me what's the "right" way to do this kind of setup? I'm literally only helping my parents with IT stuff and it's just too hard to help with a "crystall ball" without seeing. Now when I open up the TeamViewer Full Client on one of my computers, the "All devices" section shows a red text: "4/3 devices" but doesn't explain anything? I tried looking at their website but found no mention of any hardlimits when it comes to how many computers you can install TV on and assign them to your email address for easy access. I also installed the TeamViewer Host application on two of my parents' laptops since they found the "Quick Support" thing cumbersome. Hello! I installed the TeamViewer Full Client on my Desktop PC, my Macbook Air laptop and on my smartphone.
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